Welcome to Pacelor, your trusted partner in ecommerce and logistics solutions. At Pacelor, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Notice outlines how we collect, use, share, and protect your personal information when you interact with our website, use our services, or engage with us in any way.
Information We Collect
We collect various types of information to provide and improve our services, manage logistics, and enhance your experience with Pacelor:
- Personal Information: We may collect personal information you provide to us, such as your name, address, email address, phone number, and payment information when you place orders or create an account.
- Transaction Information: We collect data related to your transactions with Pacelor, including order history, shipping and delivery information, and payment details.
- Technical Information: We automatically collect technical information about your interactions with our website and services, including IP address, device type, browser information, and cookies, as described in our Cookie Policy.
- Location Information: With your consent, we may collect and process your location information to provide location-based services, such as tracking deliveries.
How We Use Your Information
We use your personal information for various purposes, including:
- Providing Services: To process and fulfill your orders, manage shipments, and provide customer support.
- Communication: To communicate with you about your orders, account status, updates, promotions, and other relevant information.
- Improvement: To analyze usage patterns, conduct research, and improve our website, services, and logistics operations.
- Marketing: To send you marketing communications and offers, where permitted by applicable law and where you have provided consent.
- Legal and Security: To comply with legal obligations, enforce our terms and policies, and protect the security of our website and services.
Sharing Your Information
We may share your personal information with the following parties, as necessary for the purposes outlined in this Privacy Notice:
- Service Providers: We may engage third-party service providers to assist with logistics, payment processing, IT services, and other operational functions.Communication: To communicate with you about your orders, account status, updates, promotions, and other relevant information.
- Business Partners: We may share information with trusted business partners to offer integrated services or promotions.
- Legal Compliance: We may disclose your information to comply with legal requirements, protect our rights and interests, and respond to legal requests.
- Consent: With your consent, we may share your information as otherwise described to you at the time of collection.
Your Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal requirements.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Withdraw Consent: You can withdraw your consent to marketing communications at any time.
Security and Retention
We employ security measures to protect your personal information, and we retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law.
Changes to this Privacy Notice
We may update this Privacy Notice to reflect changes in our practices or regulatory requirements. The updated Privacy Notice will be posted on our website with the date of the last revision.
Contact Us
If you have questions or concerns about this Privacy Notice or our data practices, please contact info@pacelor.com.
